Self-Service Reserve and Collect (Reserve online and Pay in Store)
Need to collect your goods quickly?
If you’re in a hurry to receive your items, why not reserve your goods online and collect in store?
How it works
- Place your order online selecting the "Counter Collect" option.
- Wait for your email informing you that your order is ready for collection at our Manchester store.
- Make a note of your order number and bring this with you to the store.
- Go to one of the order terminals, select the "Here to collect my order" option, and follow the instructions on the screen.
- Payment is only available using chip and pin cards, so please ensure that you bring a suitable card to pay for the transaction as we will not be able to accept cash under any circumstance.
The average time it takes for us to process your order is about 30 minutes, although turnaround time may lengthen due to the daily demand for the Reserve and Collect service. If we anticipate any issues, then one of our dedicated Customer Service representatives will contact you as soon as possible.
How long do you keep my items reserved for?
Stock that has been reserved for Reserve and Collect will be held until the end of the next working day?
Am I able to extend how long the goods are reserved for?
Of course you can! Simply contact our customer services team who will assist you.
Is everything available to collect?
Not entirely - some products are web only, meaning that they can only be purchased online for home delivery. These items are easily identifiable as they will say 'Web Only Product' next to the stock info, as highlighted in yellow below:
If you have any problems, or any questions about this service, then feel free to contact us, we will be more than happy to help you in any way we can.
As always, we also welcome your comments and suggestions to help us improve our service to you.
Virtually all our products can be ordered directly from our sales counter.
From Manchester City Centre (Piccadilly)
Take London Road south and go under the Mancunian Way flyover (A57M) onto A6 (London Road). After 1/ 2 mile (at Carling Apollo Theatre), take the 3rd exit at the roundabout onto A6 (Stockport Road). Continue for 1 and 1/4 miles passing McDonald's (on left) followed by two sets of major traffic lights, take a left at the third set of major traffic lights on to Kirkmanshulme Lane (A6010), Aria House is first on your left after passing under the railway bridge.
From the M6 and M56
Follow the signs for Manchester. As the M56 narrows to dual-carriageway it becomes the A5103 Princess Parkway. Continue past a Texaco garage, then after a mile, a BP garage. Take the next right onto Wilbraham Road (towards Fallowfield) and continue through 2 sets of lights turning left onto Wilmslow Road at the third. Continue for 1/2 mile turning right onto Dickenson Road at the next lights (just after the Repsol petrol station). After a mile, at the 3rd lights, turn left. At the next traffic lights go straight on, you will now be on Kirkmanshulme Lane (A6010). Aria House is first on your left after passing under the railway bridge.
From the M62 (Liverpool)
Follow the M602 towards Manchester until it becomes the A57 (Regent Road) and then becomes the A57M elevated motorway. Take the Stockport A6 exit and after descending from the elevated section turn right at the lights and go under the viaduct following the signs for Stockport. After 1/ 2 mile (at Carling Apollo Theatre), take the 3rd exit at the roundabout onto A6 (Stockport Road). Continue for 1 and 1/4 miles passing McDonald's (on left) followed by two sets of major traffic lights, take a left at the third set of major traffic lights on to Kirkmanshulme Lane (A6010), Aria House is first on your left after passing under the railway bridge.